Hi I bought a fierce gaming PC Fierce EXILE RGB Gaming PC Desktop Computer Bundle - Fas...

GetHuman1662488's customer service issue with Amazon.com (UK) from November 2018

5268 similar
0 following
Help with my Amazon.com (UK) issue
First: share to improve GetHuman1662488's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1662488's next move: talk to Amazon.com (UK) when they open.
Amazon.com (UK)'s call center is closed now. We will send GetHuman1662488 a reminder to call them when they open. Nothing to do for now but wait!
Before contacting them, items GetHuman1662488 may need:
Order number, Billing address, Email address on the account (if applicable), and Name on account
The issue in GetHuman1662488's own words
Hi I bought a fierce gaming PC Fierce EXILE RGB Gaming PC Desktop Computer Bundle - Fast *.*GHz Hex-Core AMD FX-****, *TB Hard Drive, **GB of ****MHz DDR* RAM * Memory, NVIDIA GeFor, Sold by: Fierce PC Limited @ £***.**. Invoice date * Delivery date ** October **** Invoice * INV-GB-*********-****-****. The order was placed on ** Oct **** and it was delivered on ** Oct ****. On the very first day it was not connecting to wifi and no sound was coming. I contacted fierce pc technical team twice on telephone who then asked me to return it back after a week time. PC was returned to Fierce on ** Nov. I got it back on ** November after they changed its mother board and repaired sound system.*Now on the very first day it again developed the same issue. Moreover, it was initially provided with *.* GHz processor but now after changing motherboard they have downgraded the processor to *.* GHz which is unfair as it is not as per my required specs of original order. Its ports are not working properly like if we install wifi dongle and attach any other thing near the port like headphone or mouse etc it stops working. Windows is not working now as it has not been activated. When I put in the windows key it says it is invalid. In nut shell nothing is working smoothly as regards the PC is concerned. Yesterday I contacted with Fierce again who replied me today that they have changed motherboard what else can they do now.*Please advise me I do not want to keep it as all has been a headache and a problem only and wants to return the whole bundle to get rid of this pain. Please advise me what to do?
GetHuman1662488 did not yet indicate what Amazon.com (UK) should do to make this right.
I have an issue with Amazon.com (UK) too
How GetHuman1662488 fixed the problem
We are waiting for GetHuman1662488 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Amazon.com (UK)'s attention and get better help faster. Tap below to get started.
Having Amazon.com (UK) issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman1662488 fixes it.
This email address isn't valid

Amazon.com (UK)

Customer service issue
Reported by GetHuman1662488
Nov 30th, 2018 - 6 mons ago
I have an issue with Amazon.com (UK) too
Not resolved
Seen by 2 customers so far
Similar issue to 5268 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman1662488 started working on this issue
Nov 30th, 2018 7:04pm