i spoke to Akhila earlier on chat,and i explained the e-book reader that was delivered...

GetHuman-sammymcp's customer service issue with Amazon.com (UK) from November 2018

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i spoke to Akhila earlier on chat,and i explained the e-book reader that was delivered today has a problem with the charger(it wont fit,too large) she told me she would put some money back into my account to buy a new one,she even left a couple of example pages where i could order them from u.unfortunately i had gone by then and tho i still ordered one, i ordered one with a plug on,imagine my dismay when i went to buy now and was charged for it? i have tried * times * cancel this order today,and have had no confirmation that it has been cancelled,its still showing as a live order, please advise
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Amazon.com (UK)

Customer service issue
Reported by GetHuman-sammymcp
Nov 27th, 2018 - 9 mons ago
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GetHuman-sammymcp started working on this issue
Nov 27th, 2018 6:45pm