Dear Sir *Madam**I am quite confused regarding the total of my latest order, order no...

GetHuman1636506's customer service issue with (UK) from November 2018

5001 similar
0 following
Help with my (UK) issue
First: share to improve GetHuman1636506's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1636506's next move: talk to (UK) when they open. (UK)'s call center is closed now. We will send GetHuman1636506 a reminder to call them when they open. Nothing to do for now but wait!
Before contacting them, items GetHuman1636506 may need:
Order number, Billing address, Email address on the account (if applicable), and Name on account
The issue in GetHuman1636506's own words
Dear Sir *Madam**I am quite confused regarding the total of my latest order, order no ***- *******-*******. I seem to have been charged delivery costs even though the items are being sent by yourselves and the total is more than £**. Also I do not understand why VAT charges are shown the way they are and my £*.** gift card credit does not seem to have been applied.**Please could someone get back to me to clear up this matter.**Many thanks*Jennifer Stewart
GetHuman1636506 did not yet indicate what (UK) should do to make this right.
I have an issue with (UK) too
How GetHuman1636506 fixed the problem
We are waiting for GetHuman1636506 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get (UK)'s attention and get better help faster. Tap below to get started.
Having (UK) issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman1636506 fixes it.
This email address isn't valid (UK)

Customer service issue
Reported by GetHuman1636506
Nov 27th, 2018 - 9 mons ago
I have an issue with (UK) too
Not resolved
Seen by 2 customers so far
Similar issue to 5001 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman1636506 started working on this issue
Nov 27th, 2018 1:24pm