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Order number, Billing address, Email address on the account (if applicable), and Name on account
The issue in GetHuman1636503's own words
On Saturday Evening ******** I was looking on Amazon Video to purchase a movie for the evening...I inadvertently clicked the option for Amazon Prime. I immediately went online and cancelled this, but I notice today I have been charged £*.** on my mastercard account. I am not happy about this as I cancelled the prime within minutes of my mistake, I purchased the movie through the usual channels not on Prime and I would like my £*.** refunded please. £*.** for * minutes...a costly mistake.
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