I accidentally put my billing address as my delivery address and my account was locked...

GetHuman-yahyamoh's customer service issue with Amazon.com (UK) from November 2018

4949 similar
0 following
Help with my Amazon.com (UK) issue
First: share to improve GetHuman-yahyamoh's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-yahyamoh's next move: call Amazon.com (UK).
The best way to get your problem resolved is to tap the button below to start calling Amazon.com (UK). We will check on you later to see if it's fixed or needs to be escalated.
Before contacting them, items GetHuman-yahyamoh may need:
Order number, Billing address, Email address on the account (if applicable), and Name on account
The issue in GetHuman-yahyamoh's own words
I accidentally put my billing address as my delivery address and my account was locked for security reasons until I uploaded a recent statement. So I did and they said they would get back to me in ** hours. That was a week ago.i cant access my account at all and I still have * items pending, they took my money and just locked my account. They sent me the same email again a few days ago telling me to upload a document again, but when I tried to get onto the account to upload again, it says I had already uploaded and will get back to me. Please help.
GetHuman-yahyamoh did not yet indicate what Amazon.com (UK) should do to make this right.
I have an issue with Amazon.com (UK) too
How GetHuman-yahyamoh fixed the problem
We are waiting for GetHuman-yahyamoh to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Amazon.com (UK)'s attention and get better help faster. Tap below to get started.
Having Amazon.com (UK) issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-yahyamoh fixes it.
This email address isn't valid

Amazon.com (UK)

Customer service issue
Reported by GetHuman-yahyamoh
Nov 26th, 2018 - 10 mons ago
I have an issue with Amazon.com (UK) too
Not resolved
Seen by 2 customers so far
Similar issue to 4949 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman-yahyamoh started working on this issue
Nov 26th, 2018 5:35pm