I placed an order on the **th Nov No ***-*******-******* and paid £**.**. It was to be...
GetHuman1625841's customer service issue with Amazon.com (UK) from November 2018
Help with my Amazon.com (UK) issue
First: share to improve GetHuman1625841's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1625841's next move: talk to Amazon.com (UK) when they open.
Amazon.com (UK)'s call center is closed now. We will send GetHuman1625841 a reminder to call them when they open. Nothing to do for now but wait!
Before contacting them, items GetHuman1625841 may need:
Order number, Billing address, Email address on the account (if applicable), and Name on account
The issue in GetHuman1625841's own words
I placed an order on the **th Nov No ***-*******-******* and paid £**.**. It was to be delivered on the **th Nov, but wasn't! I was due to go on holiday so tried to update my delivery option to: leave item in a safe place. The website wouldn't let me do this. The item was delivered, apparently, on the **st, but sent back to amazon. They have refunded me just £**.** rather than the correct amount. It is an Amazon problem, so the refund should be a full one!
GetHuman1625841 did not yet indicate what Amazon.com (UK) should do to make this right.
I have an issue with Amazon.com (UK) too
How GetHuman1625841 fixed the problem
We are waiting for GetHuman1625841 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Amazon.com (UK)'s attention and get better help faster. Tap below to get started.
Having Amazon.com (UK) issues too?
Get tips from pros & other customers, and get it handled faster: