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The issue in GetHuman-thomashh's own words
I'm currently interested in purchasing a laptop from Amazon for the first time but a couple of things have come up that I wanted to enquire about first.*The laptop in question is this https:**www.amazon.co.uk*gp*product*B**HWX*M*H*ref*ask*ql*qh*dp*hza *It says its the Huawei Matebook X Pro, but a lot of commenters are saying it isn't actually the pro version - so I just wanted to confirm with you that it is. *Secondly I can see that you can purchase * year accidental cover for the laptop. If i were to purchase this and something went wrong within those two years, how do you go about getting in touch with Amazon and sending the laptop away to get fixed? **Thank you,**Tom
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