ORDER * ***-*******-******* this is said to have been delivered yesterday. It has NOT b...

GetHuman-colridge's customer service issue with Amazon.com (UK) from December 2018

3 views
 | 
5567 similar
 | 
0 following
Help with my Amazon.com (UK) issue
First: share to improve GetHuman-colridge's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-colridge's next move: call Amazon.com (UK).
The best way to get your problem resolved is to tap the button below to start calling Amazon.com (UK). We will check on you later to see if it's fixed or needs to be escalated.
Before contacting them, items GetHuman-colridge may need:
Order number, Billing address, Email address on the account (if applicable), and Name on account
The issue in GetHuman-colridge's own words
ORDER * ***-*******-******* this is said to have been delivered yesterday. It has NOT been delivered. My name is Winston Hargreaves. I live on Flotta, one of the smaller Orkney islands. When a parcel is sent by private carrier to this island it is dumped, along with many others, in a shed, a shelter for ferry passengers, a shed unmanned and open to the public with no sort of supervision of what is left inside it. I have been assured in the past, (this trouble happens regularly) that parcels should be delivered to the door. Private carriers put the parcels in their care to J Groat, the local carrier for these islands, and he finds it more convenient for himself to dump parcels in the shed I have mentioned. The driver signs for them as left in a safe place. This little shed is * miles over steep hills from where I live. I have no form of transport whatsoever only my own * feet. I am ** years old with arthritis, I cannot walk the * miles there and back to search for a parcel or two. This looks to me to be Groat ignoring the contract to deliver. I want my parcels delivered! I do not blame the seller, I do not blame the first carrier, I suppose they do not know what Groat is doing, although I have complained many times. I blame Groat, because the instructions to deliver are clear enough. Please insist that the delivery contract is fulfilled.
GetHuman-colridge did not yet indicate what Amazon.com (UK) should do to make this right.
I have an issue with Amazon.com (UK) too
How GetHuman-colridge fixed the problem
We are waiting for GetHuman-colridge to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Amazon.com (UK)'s attention and get better help faster. Tap below to get started.
Having Amazon.com (UK) issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Amazon.com (UK) email you?
This email address isn't valid
Follow this issue
See how GetHuman-colridge fixes it.
This email address isn't valid

Amazon.com (UK)

Customer service issue
Reported by GetHuman-colridge
Dec 5th, 2018 - a mon ago
I have an issue with Amazon.com (UK) too
Not resolved
Seen by 3 customers so far
Similar issue to 5567 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-colridge started working on this issue
Dec 5th, 2018 6:10pm