Hi there, I have been checking through my bank statements this evening, and realised th...

GetHuman-tomoheth's customer service issue with Amazon.com (UK) from November 2018

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Hi there, I have been checking through my bank statements this evening, and realised that you have been charing me for a Prime membership since ****. I have only been using the Prime service since ****, and recall paying for delivery orders in **** and not once using any of the Prime features. At no stage do I remember signing up to the service, so am a little unclear how this would have come about. For the past * years, I have been using the service and love it. However, I wanted to see how I would go about getting a refund for the year of ****, as feel a little hard done by that I was paying for a service that I wasn't using. I'm hoping that you can go back through my user history and see that this is the case.*Many thanks,*Tom

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Amazon.com (UK)

Customer service issue
Reported by GetHuman-tomoheth
Nov 7th, 2018 - 4 years ago
Not resolved
Seen by 11 customers so far
Similar issue to 3884 others
0 customers following this


GetHuman-tomoheth started working on this issue
Nov 7th, 2018 10:47pm

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