Have ordered an echo dot *rd generation for a ** year old who is partly blind. Have sor...

GetHuman1469476's customer service issue with Amazon.com (UK) from November 2018

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Have ordered an echo dot *rd generation for a ** year old who is partly blind. Have sorted out her broadband all connected. I am having to use my mobile with alexa app. I have an echo dot *nd generation. Mine works fine. It's has registered has my *nd generation do I have to delete this off my items, how can I register it for my friend if I am using my mobile number. The lady has bought an Alexa tv with it built in so once Alex echo connected I want to connect to to tv so the lady can use alexa to control tv. What do I have to do? Thank u
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Amazon.com (UK)

Customer service issue
Reported by GetHuman1469476
Nov 2nd, 2018 - a mon ago
I have an issue with Amazon.com (UK) too
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GetHuman1469476 started working on this issue
Nov 2nd 8:33am