I ordered the following item BY MY BEARD Beard Shampoo*Conditioner and Face Moisturiser...

GetHuman-sheenali's customer service issue with Amazon.com (UK) from October 2018

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I ordered the following item BY MY BEARD Beard Shampoo*Conditioner and Face Moisturiser Oil Complete Triple Pack * Sold by Desire-London*together with another item. However the beard shampoo etc detailed above was not in the package. Only the beard comb was in the box. I would be grateful if you could advise if this was on the box when despatched or if not where the missing item is. This was intended as part of a birthday present for my son this weekend.
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Amazon.com (UK)

Customer service issue
Reported by GetHuman-sheenali
Oct 19th, 2018 - a mon ago
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GetHuman-sheenali started working on this issue
Oct 19th 6:53pm