Hi, I just had a question in regards to buying a mattress and what the return policy is...
GetHuman-amnara's customer service issue with Amazon.com (UK) from October 2018
Help with my Amazon.com (UK) issue
First: share to improve GetHuman-amnara's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-amnara's next move: talk to Amazon.com (UK) when they open.
Amazon.com (UK)'s call center is closed now. We will send GetHuman-amnara a reminder to call them when they open. Nothing to do for now but wait!
Before contacting them, items GetHuman-amnara may need:
Order number, Billing address, Email address on the account (if applicable), and Name on account
The issue in GetHuman-amnara's own words
Hi, I just had a question in regards to buying a mattress and what the return policy is on that. Its a mattress that is being by amazon and I wanted to know what the returns policy on that would be? Can we trial it for ** days and if in that time we think its not suitable, could we return it for free back to amazon?*I have added the link to mattress below**https:**www.amazon.co.uk*gp*product*B**KD*L*B**ref*ox*sc*act*title**?smid*A*P*ROKL*A*OLE&psc****Thanks*Amna
GetHuman-amnara did not yet indicate what Amazon.com (UK) should do to make this right.
I have an issue with Amazon.com (UK) too
How GetHuman-amnara fixed the problem
We are waiting for GetHuman-amnara to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.