Before contacting them, items GetHuman-janewai may need:
Order number, Billing address, Email address on the account (if applicable), and Name on account
The issue in GetHuman-janewai's own words
I ordered a Vax cordless vacuum cleaner on **th May, **** - Order No: ***-*******-******* at a price of £***.**. This was delivered to my home on the **th May ****.**On Saturday **th October the vacuum packed up. Both batteries were fully charged , it just wouldn't switch on or function at all.**I wish to return this to Amazon and would ask that you arrange for collection of this item and refund me the money I paid.**Regards,**Jane Waite.
GetHuman-janewai did not yet indicate what Amazon.com (UK) should do to make this right.
I have an issue with Amazon.com (UK) too
How GetHuman-janewai fixed the problem
We are waiting for GetHuman-janewai to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.