I ordered a Vax cordless vacuum cleaner on **th May, **** - Order No...

GetHuman-janewai's customer service issue with Amazon.com (UK) from October 2018

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The issue in GetHuman-janewai's own words
I ordered a Vax cordless vacuum cleaner on **th May, **** - Order No: ***-*******-******* at a price of £***.**. This was delivered to my home on the **th May ****.**On Saturday **th October the vacuum packed up. Both batteries were fully charged , it just wouldn't switch on or function at all.**I wish to return this to Amazon and would ask that you arrange for collection of this item and refund me the money I paid.**Regards,**Jane Waite.
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Amazon.com (UK)

Customer service issue
Reported by GetHuman-janewai
Oct 16th, 2018 - 2 mons ago
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Oct 16th 10:30am