I was charged £**.** for the use of Amazon prime but I have never requested it or signe...

GetHuman-montieth's customer service issue with Amazon.com (UK) from October 2018

2726 similar
0 following
Help with my Amazon.com (UK) issue
First: share to improve GetHuman-montieth's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-montieth's next move: talk to Amazon.com (UK) when they open.
Amazon.com (UK)'s call center is closed now. We will send GetHuman-montieth a reminder to call them when they open. Nothing to do for now but wait!
Before contacting them, items GetHuman-montieth may need:
Order number, Billing address, Email address on the account (if applicable), and Name on account
The issue in GetHuman-montieth's own words
Get a refund as i never requsted to be signed up to it ... I was charged £**.** for the use of Amazon prime but I have never requested it or signed up to it I contacted you regarding a refund but I only received £*.** when I challenged this I was asked to send a screen shot to prove I was charged £**.** so I did but the response I got was to contact my bank but it has nothing to do with them so I would like the rest of my refund . **I am hoping that I don't have to contact you again regarding this issue I have said in my last email that I don't want to be forced to contact trading standards over this **I am looking forward to your response regarding this matter
I would like the rest of my refund as i have given proof that I was charged more then I should have been
I have emailed customer services also spoke via there chat system over the last * days regarding this issue
How GetHuman-montieth fixed the problem
We are waiting for GetHuman-montieth to fix the problem and share the solution with the rest of us customers.
Do you have a customer issue as well?
We can help you get Amazon.com (UK)'s attention and get better help faster. Tap below to get started.
Having Amazon.com (UK) issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-montieth fixes it.
This email address isn't valid

Amazon.com (UK)

Amazon prime
Customer service issue
Reported by GetHuman-montieth
Oct 13th, 2018 - 2 years ago
Not resolved
Seen by 4 customers so far
Similar issue to 2726 others
0 customers following this
GetHuman-montieth started working on this issue
Oct 13th, 2018 10:57am