I bought a phone attachment ringlight and it worked fine so i binned the packaging, but...

GetHuman1333995's customer service issue with Amazon.com (UK) from October 2018

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The issue in GetHuman1333995's own words
I bought a phone attachment ringlight and it worked fine so i binned the packaging, but after only a few days the insides have broke and it has been audibly damaged, but i haven't done anything to damage it? I just want a new one because i loved it when it was working but never got t he chance to even take any photos with it. I just want a replacement. Order number is ***-*******-*******
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Amazon.com (UK)

Customer service issue
Reported by GetHuman1333995
Oct 12th, 2018 - 2 mons ago
I have an issue with Amazon.com (UK) too
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GetHuman1333995 started working on this issue
Oct 12th 6:37pm