My account is on hold and has been now for around * weeks i have contacted amazon const...

GetHuman1332151's customer service issue with Amazon.com (UK) from October 2018

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The issue in GetHuman1332151's own words
My account is on hold and has been now for around * weeks i have contacted amazon constantly and sent out so many emails to them and *****@***.com i have had no response i have verified my identity as well as billing address information through fax several times as well as through email all i keep getting back from the account specialist team is automated emails this is not resolving my issue i am registered disabled with a registered carer and rely on amazon to shop i also had a gift card balance on amazon.co.uk of £**** and also a gift card balance on amazon.com which amazon has taken from me i deem this to be theft and illegal to take peoples money i do not want to have to take legal proceedings in this matter but its now getting to that stage the situation with amazon not allowing me access to my account even though i have done all they have asked of me is tipping me over the edge and i am losing the will to live please can you help me as a amazon customer all i would like is full access back to my amazon account along with my gift card balance as i rely on amazon thankyou very much

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Amazon.com (UK)

Customer service issue
Reported by GetHuman1332151
Oct 12th, 2018 - 3 years ago
Fixed
Seen by 17 customers so far
Similar issue to 2691 others
0 customers following this
Items needed
Order number
Billing address
Email address on the account (if applicable)
Name on account

Timeline

GetHuman1332151 started working on this issue
Oct 12th, 2018 2:23pm
GetHuman1332151 indicated the issue is not fixed yet.
Oct 12th, 2018 2:25pm
GetHuman1332151 shared this issue with your circles on Google+
Oct 12th, 2018 2:27pm
GetHuman1332151 shared this issue with your circles on Google+
Oct 12th, 2018 3:00pm
GetHuman1332151 indicated the issue is not fixed yet.
Oct 13th, 2018 2:55pm
GetHuman1332151 indicated the issue is not fixed yet.
Oct 13th, 2018 2:57pm
GetHuman1332151 shared this issue with your circles on Google+
Oct 13th, 2018 2:58pm

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