Before contacting them, items GetHuman-suemcsh may need:
Order number, Billing address, Email address on the account (if applicable), and Name on account
The issue in GetHuman-suemcsh's own words
Mrs Suzanne McShane ** Tipton House Warwick Crescent Southsea PO* *PD**Yesterday I was in the middle of ordering on my phone when I inadvertantly clicked on Prime and immediately found I was a member again - there was no second step to confirm that I actually did want to join again and unfortunately I had left my bank details on my account. I immediately went online and cancelled Prime but now find that I have been charged the £*.**. Please refund this immediately.
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