I have received, and monies taken from my debit card for,* *x Sony play station**x Dest...

GetHuman-imguk's customer service issue with Amazon.com (UK) from September 2018

2 views | 1702 similar | 0 following
Help with my Amazon.com (UK) issue
First: share to improve GetHuman-imguk's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-imguk's next move: try calling Amazon.com (UK) again.
The best way to get your problem resolved is to tap the button below to start calling Amazon.com (UK). We will check on you later to see if it's fixed or needs to be escalated.
Before contacting them, items GetHuman-imguk may need:
Order number, Billing address, Email address on the account (if applicable), and Name on account
The issue in GetHuman-imguk's own words
I have received, and monies taken from my debit card for,* *x Sony play station**x Destiny Forsaken Software**I did not order the above items. I have attempted to contact Amazon to resolve this matter.**I want the money rerurning to my account and Amazon to arrange to pick up these items.**I have explained to staff over the telephone that currently I am unable to receive emails on my email address**I have been informed that my account is currently deactivated. I am unable to reset my password because my email address, *****@***.com, is currently,not working which means I cannot receive emails on it.**The last item that I ordered was a book, Barbarian Princess. I have ordered nothing since.**What I am requesting is that the money taken from my account for the above items is credited back to the account from which it was taken. I want amazon to confirm when this has been done.**I do not want it crediting in the form of a gift card.**I want Amazon to arrange to collect the above items from my address.**I want Amazon to communicate with me on the email address given below until I advise you otherwise.**Dawn Slack*Amazon Customer*** South Newbald Rd*YO** *SX************

GetHuman-imguk did not yet indicate what Amazon.com (UK) should do to make this right.

How GetHuman-imguk fixed the problem

We are waiting for GetHuman-imguk to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Amazon.com (UK)'s attention and get better help faster. Tap below to get started.
Having Amazon.com (UK) issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-imguk fixes it.
This email address isn't valid

Amazon.com (UK)

Customer service issue
Reported by GetHuman-imguk
Sep 15th, 2018 - 3 years ago
Not resolved
Seen by 2 customers so far
Similar issue to 1702 others
0 customers following this

Timeline

GetHuman-imguk started working on this issue
Sep 15th, 2018 5:25pm

Paying Your Telecom Too Much?

Want to talk to a real person right now who can compare TV, Internet, or phone packages in your area from different companies? Our service tracks the best deals from the various providers in your home area.

Call Now: 888-379-2546Our concierge is unaffiliated and therefore able to compare deals across many companies