Before contacting them, items GetHuman-shell_ga may need:
Order number, Billing address, Email address on the account (if applicable), and Name on account
The issue in GetHuman-shell_ga's own words
Dear Sir * Madam, I am writing to you to raise an issue about: Online & Mail Order The issue that I have experienced was: It has come to my attention that I have been charged £*.** every month from at least April ****.possibly longer every month . I also purchased order number ***-*******-******* on May *th **** for my friend on my account but with her credit card she paid an initial price for the product of £*.** . Since then she has also been charged £*.** on July **th and August **th . I raised a complaint with Resolver only to be told my Amazon account isn't registered to this email address which is not the case.
GetHuman-shell_ga did not yet indicate what Amazon.com (UK) should do to make this right.
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How GetHuman-shell_ga fixed the problem
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