Ordered ** books. Delivered to neighbour as came on Sunday. One box of ** returned "dam...

GetHuman-artonabo's customer service issue with Amazon.com (UK) from August 2018

Help with my Amazon.com (UK) issue
The issue in GetHuman-artonabo's own words
Ordered ** books. Delivered to neighbour as came on Sunday. One box of ** returned "damaged". The other boxes also damaged, boxes and books soaking wet and filthy as boxes split open. I'm appalled they were left in this condition!! These books cannot be given out as gifts they are in an awful state. One box of ** every book coated in a thick beige dust, the other box of ** every book wet and damaged. Only the box of * that came were okay.
GetHuman-artonabo did not yet indicate what Amazon.com (UK) should do to make this right.
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How GetHuman-artonabo fixed the problem
Going through the help section of the Amazon site and choosing to speak to someone over live chat
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Amazon.com (UK)

Customer service issue
Reported by GetHuman-artonabo
Aug 27th, 2018 - 4 mons ago
I have an issue with Amazon.com (UK) too
Fixed
GetHuman-artonabo shared how to fix
Seen by 4 customers so far
Similar issue to 1127 others
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Items needed
Order number
Billing address
Email address on the account (if applicable)
Name on account
Timeline
GetHuman-artonabo started working on this issue
Aug 27th 3:39pm
GetHuman-artonabo confirmed the issue is fixed. Hooray!
Aug 27th 4:41pm