e: Staple gun ordered on **.**.**. for Express delivery. On Thursday evening I queried...

GetHuman1035040's customer service issue with Amazon.com (UK) from August 2018

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The issue in GetHuman1035040's own words
e: Staple gun ordered on **.**.**. for Express delivery. On Thursday evening I queried with the Chat line fact that order for staple gun had not been delivered that evening, and learned that because I had had a replacement debit card with new number my order had been refused. I had not realised that when one has a replacement debit card, the number is changed. I gave new number to most helpful chat lady and she explained dthat now order would not be with me until ** hours (today). I have looked at tracking today and cannot see that staple gun has even left the factory yet, let alone be out of delivery. As this is for immediate delivery and I have paid for this and new bank card details were available to Amazon on Thursday evening, I should like to know when I can expect this delivery. I ordered and paid for this item because I require urgent delivery. Please advise when this will be.
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Amazon.com (UK)

Customer service issue
Reported by GetHuman1035040
Aug 25th, 2018 - 4 mons ago
I have an issue with Amazon.com (UK) too
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GetHuman1035040 started working on this issue
Aug 25th 1:59pm