Here is a copy of the e-mail that Top Banana Gifts sent me regarding an issue with a pr...

GetHuman1034600's customer service issue with Amazon.com (UK) from August 2018

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Here is a copy of the e-mail that Top Banana Gifts sent me regarding an issue with a product:*Order ID ***-*******-*******:*Hi, I am afraid the mug was shipped by Amazon from on of their Warehouses, we just supply them to the warehouse. To obtain a replacement you will need to contact Amazon customer services. They are usually fairly quick to replace items.*Apologies*Norma - Top Banana Gifts **My original email:*I purchased this mug for my wife's Birthday on Thursday, she has only used it twice and a large crack has appeared from top to bottom, inside & out. The mug has not been dropped or misused in any way, just washed in the dishwasher twice.
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Amazon.com (UK)

Customer service issue
Reported by GetHuman1034600
Aug 25th, 2018 - 4 mons ago
I have an issue with Amazon.com (UK) too
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Seen by 3 customers so far
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Timeline
GetHuman1034600 started working on this issue
Aug 25th 8:52am
GetHuman1034600 confirmed the issue is fixed. Hooray!
Aug 26th 4:31pm