My credit card details were used by unauthorised person and debits were made , nothing...

GetHuman-dwnich's customer service issue with (UK) from August 2018

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The issue in GetHuman-dwnich's own words
My credit card details were used by unauthorised person and debits were made , nothing to do with me. Credit card company is arranging credits and issuing a new card. There is one small debit made on * Aug for £*.** which may be OK from Amazon but am not sure because it doesn't appear on my or my wife's list of orders. The credit card debit says 'Amazon digital video', date applied also ** Aug. Are you able to tell me more info as to what this is so I can be happy the charge is legitimate and not one of the rogue debits that credit card company is sorting out. Thanks.
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Customer service issue
Reported by GetHuman-dwnich
Aug 11th, 2018 - a yr ago
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Seen by 5 customers so far
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Items needed
Order number
Billing address
Email address on the account (if applicable)
Name on account
GetHuman-dwnich started working on this issue
Aug 11th, 2018 8:41am
GetHuman-dwnich indicated the issue is not fixed yet.
Aug 12th, 2018 10:02am
GetHuman-dwnich confirmed the issue is fixed. Hooray!
Aug 14th, 2018 11:02am