I ordered a pair of sandals from a third party through amazon. They sent *he wrong item...

GetHuman933700's customer service issue with Amazon.com (UK) from July 2018

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I ordered a pair of sandals from a third party through amazon. They sent *he wrong item.*I contacted the seller to inform them of the error through the amazon app*email. The seller replied asking for photographic evidence, which I then sent. The then replied today saying the following*-*Good morning,*you ordered this one. .*Reef Men's Fanning Sandal (** D(M) US, All Black)*Reef Men's Fanning Sandal (** D(M) US, All Black)*SKU: *G*PXV-**NERO*ASIN: B***VN*NKS*Condizione: Nuovo*N. offerta: ****USXU*MO*N. prodotto: ****************There was an error by Amazon because we don't sell Reef Men’s Fanning Sandal, Black*Silver, D(M) US. **How do I get refunded and or the correct item?
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Amazon.com (UK)

Customer service issue
Reported by GetHuman933700
Jul 31st, 2018 - 9 mons ago
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GetHuman933700 started working on this issue
Jul 31st, 2018 11:08am
GetHuman933700 confirmed the issue is fixed. Hooray!
Aug 1st, 2018 12:39pm