I bought an Amazon kindle fire hd. Was working alright (as in connecting to pc. But now...

GetHuman-jackchr's customer service issue with Amazon.com (UK) from June 2018

Help with my Amazon.com (UK) issue
The issue in GetHuman-jackchr's own words
I bought an Amazon kindle fire hd. Was working alright (as in connecting to pc. But now won't tried two different laptops * different sub ports and * different leads tried switching off while connected going into computer setting is charging on all leads but won't read to let me transfer
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Amazon.com (UK)

Customer service issue
Reported by GetHuman-jackchr
Jun 24th, 2018 - 4 mons ago
I have an issue with Amazon.com (UK) too
Fixed
Seen by 8 customers so far
Similar issue to 372 others
0 customers following this
Items needed
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Email address on the account (if applicable)
Name on account
Timeline
GetHuman-jackchr started working on this issue
Jun 24th 7:31pm
GetHuman-jackchr indicated the issue is not fixed yet.
Jun 24th 10:30pm
GetHuman-jackchr indicated the issue is not fixed yet.
Jun 25th 9:14pm
GetHuman-jackchr indicated the issue is not fixed yet.
Jun 27th 9:29pm