Background screen have a permanent and impossible to remove description

GetHuman603079's customer service issue with Amazon.com (UK) from April 2018

Help with my Amazon.com (UK) issue
The issue and preferred resolution, in GetHuman603079's own words:
The problem I ran into: Background screen have a permanent and impossible to remove description
I trust that Amazon.com (UK) will make this right and come up with a resolution that is fair.
Help with my Amazon.com (UK) issue
Do you have a customer issue as well?
We can help you get Amazon.com (UK)'s attention and get better help faster. Tap below to get started.
Having Amazon.com (UK) issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Amazon.com (UK) email you?
This email address isn't valid

Amazon.com (UK)

Amazon Kindle *" HD tablet
Customer service issue
Reported by GetHuman603079
Apr 17th, 2018 - 3 mons ago
I have an issue with Amazon.com (UK) too
Not resolved
Seen by 3 customers so far
Similar issue to 585 others
0 customers following this
Items needed
Order number
Billing address
Email address on the account (if applicable)
Name on account
Timeline
GetHuman603079 started working on this issue
Apr 17th 1:55pm
GetHuman603079 reviewed the items needed
Apr 17th 1:56pm
GetHuman603079 indicated the issue is not fixed yet.
Apr 17th 2:10pm
GetHuman603079 indicated the issue is not fixed yet.
Apr 17th 2:16pm