I can't get access to my account for a week now even though all I did last Sunday was c...

GetHuman-esya_tag's Account suspended issue with Amazon.com (Germany) from May 2019

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The issue in GetHuman-esya_tag's own words
I can't get access to my account for a week now even though all I did last Sunday was create an account and purchase Prime Video * HBO subscription.**I'm getting this message:**Account locked*Your account has been locked for security purposes. Please check your email for instructions on how to unlock your account.**I haven't received any messages from Amazon regarding this issue, not in spam either.**I need to cancel my subscription as it does not interest me anymore but I'm locked out of my account. Need access back to it ASAP!
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Amazon.com (Germany)

Account suspended issue
Reported by GetHuman-esya_tag
May 19th, 2019 - a mon ago
I have an issue with Amazon.com (Germany) too
Not resolved
Seen by 1 customer so far
Similar issue to 1346 others
0 customers following this
Timeline
GetHuman-esya_tag started working on this issue
May 19th 9:11am