I have returned an item like its been two month or more..but amazon.de dsnt refund my m...

GetHuman-wipetear's customer service issue with Amazon.com (Germany) from February 2019

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I have returned an item like its been two month or more..but amazon.de dsnt refund my money,every time i ask them they just sayin warehouse is not scanned it yet..Its not my problem its illegal,i asked them send me back my defective graphic card atleast i can pay some shop for repair it and keep use it..But no money,no my graphic card..I dont know if its even legal but since i am not from germany i cant do anything legally
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Amazon.com (Germany)

Customer service issue
Reported by GetHuman-wipetear
Feb 15th, 2019 - 8 mons ago
I have an issue with Amazon.com (Germany) too
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GetHuman-wipetear started working on this issue
Feb 15th 9:10pm
GetHuman-wipetear indicated the issue is not fixed yet.
Feb 15th 9:10pm