I enable by mistake the free-try for the prime in my order from Amazon.de and I want it...

GetHuman-cmayalap's customer service issue with Amazon.com (Germany) from January 2019

2 views
 | 
987 similar
 | 
0 following
Help with my Amazon.com (Germany) issue
First: share to improve GetHuman-cmayalap's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-cmayalap's next move: call Amazon.com (Germany).
The best way to get your problem resolved is to tap the button below to start calling Amazon.com (Germany). We will check on you later to see if it's fixed or needs to be escalated.
Before contacting them, items GetHuman-cmayalap may need:
Name on account, Billing address, Phone number, Email address, and Order number
The issue in GetHuman-cmayalap's own words
I enable by mistake the free-try for the prime in my order from Amazon.de and I want it to canceled I did not realize of the charge took place already. **I have already prime account here in the US however I buy from Amazon.de sometimes because my brother lives there. *I am not interested on paying twice for a prime. So please tell me how can I get my money back since I did not realized I will be charged first of January.**My phone number in the US is **-***-***-******Thank you,**Marcela Ayala
GetHuman-cmayalap did not yet indicate what Amazon.com (Germany) should do to make this right.
I have an issue with Amazon.com (Germany) too
How GetHuman-cmayalap fixed the problem
We are waiting for GetHuman-cmayalap to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Amazon.com (Germany)'s attention and get better help faster. Tap below to get started.
Having Amazon.com (Germany) issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Amazon.com (Germany) email you?
This email address isn't valid
Follow this issue
See how GetHuman-cmayalap fixes it.
This email address isn't valid

Amazon.com (Germany)

Customer service issue
Reported by GetHuman-cmayalap
Jan 15th, 2019 - a mon ago
I have an issue with Amazon.com (Germany) too
Not resolved
Seen by 2 customers so far
Similar issue to 987 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-cmayalap started working on this issue
Jan 15th 12:17am