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The issue in GetHuman1913043's own words
Hello! This is my order number that I've launched at Amazon.de on *th of December ****: ***-*******-*******. Among others I've purchased one Ticwatch S Smartwatch with display or software failure. In order to have better service, I've purchase before of this the Amazon Prime package. Now, when I'm trying to return the defective product, Amazon won't offer a return solution, refund only * Euro when I, from Romania, I have to pay around ** Euro in order to send your problem product to Munchen. Beside of that, the mobvoi.com don't offer a real customer warranty service, because they present a ghost site, with a lot of issuses, just to make you quit. I need a fair and Quick solution, other wise I Will make shame both of Amazon and mobvoi services and possibly sue you, because my Child cannot enjoy his Christmas present.
GetHuman1913043 did not yet indicate what Amazon.com (Germany) should do to make this right.
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