Hello! This is my order number that I've launched at Amazon.de on *th of December...

GetHuman1913043's customer service issue with Amazon.com (Germany) from January 2019

2 views
 | 
957 similar
 | 
0 following
Help with my Amazon.com (Germany) issue
First: share to improve GetHuman1913043's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1913043's next move: call Amazon.com (Germany).
The best way to get your problem resolved is to tap the button below to start calling Amazon.com (Germany). We will check on you later to see if it's fixed or needs to be escalated.
Before contacting them, items GetHuman1913043 may need:
Name on account, Billing address, Phone number, Email address, and Order number
The issue in GetHuman1913043's own words
Hello! This is my order number that I've launched at Amazon.de on *th of December ****: ***-*******-*******. Among others I've purchased one Ticwatch S Smartwatch with display or software failure. In order to have better service, I've purchase before of this the Amazon Prime package. Now, when I'm trying to return the defective product, Amazon won't offer a return solution, refund only * Euro when I, from Romania, I have to pay around ** Euro in order to send your problem product to Munchen. Beside of that, the mobvoi.com don't offer a real customer warranty service, because they present a ghost site, with a lot of issuses, just to make you quit. I need a fair and Quick solution, other wise I Will make shame both of Amazon and mobvoi services and possibly sue you, because my Child cannot enjoy his Christmas present.
GetHuman1913043 did not yet indicate what Amazon.com (Germany) should do to make this right.
I have an issue with Amazon.com (Germany) too
How GetHuman1913043 fixed the problem
We are waiting for GetHuman1913043 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Amazon.com (Germany)'s attention and get better help faster. Tap below to get started.
Having Amazon.com (Germany) issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Amazon.com (Germany) email you?
This email address isn't valid
Follow this issue
See how GetHuman1913043 fixes it.
This email address isn't valid

Amazon.com (Germany)

Customer service issue
Reported by GetHuman1913043
Jan 7th, 2019 - a mon ago
I have an issue with Amazon.com (Germany) too
Not resolved
Seen by 2 customers so far
Similar issue to 957 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman1913043 started working on this issue
Jan 7th 10:37am