Before contacting them, items GetHuman-nonmxjoh may need:
Name on account, Billing address, Phone number, Email address, and Order number
The issue in GetHuman-nonmxjoh's own words
Bestellnummer ***-*******-*******:** von Beats by Dr. Dre Beats Solo* Wireless Kopfh*rer, Schwarz *Elektronik* *ASIN: B**LW*M*J** ***I have being sending messages to the (bndvsjfgewif ) to refund me my ***€ since on the **.**.**, *.**.**, **.**.**, **.**.**, **.**.**, **.**.** and **.**.** but no response from them. This was a product ordered by a minor which I tried to cancel but was advised by (Mrs Su-aad Johnson-Moos) from Customer Service that I should either "Receive and Return" or Refuse to Receive" which I did, but since then I have being contacting the Seller without any positive result.
GetHuman-nonmxjoh did not yet indicate what Amazon.com (Germany) should do to make this right.
I have an issue with Amazon.com (Germany) too
How GetHuman-nonmxjoh fixed the problem
We are waiting for GetHuman-nonmxjoh to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.