I received an email "Best*tigung Ihrer Prime-Mitgliedschaft" from *****@***.com on Sept...

GetHuman-krausema's customer service issue with Amazon.com (Germany) from November 2018

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The issue in GetHuman-krausema's own words
I received an email "Best*tigung Ihrer Prime-Mitgliedschaft" from *****@***.com on Sept **. Previously I was setting up an order for a book, but did not complete the checkout process - never received an order email or the order itself (that's ok).*I went back into my account and saw that I was NOT a Prime member.*However, on Oct. ** and Nov. ** I was charged EUR *.** by Amazon.de on my bank account.*Again, checking into my account, even using the link provided for my Pime account, it stated that I am presently not a Prime member, and the last payment was in ****.*I expect Amazon.de to refund the two payments and cease any further charges.*Matthias Krause
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Amazon.com (Germany)

Customer service issue
Reported by GetHuman-krausema
Nov 29th, 2018 - 9 mons ago
I have an issue with Amazon.com (Germany) too
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GetHuman-krausema started working on this issue
Nov 29th, 2018 12:52pm