I ordered items on amazon.de*The following day got an email asking me to verify billing...

GetHuman-gylfibj's customer service issue with Amazon.com (Germany) from November 2018

2 views
 | 
794 similar
 | 
0 following
Help with my Amazon.com (Germany) issue
First: share to improve GetHuman-gylfibj's odds
Strength in numbers! Companies respond better when others are watching.
Did we steer you to the right help?
Waiting to see if GetHuman-gylfibj got the right customer help using our suggestion.
Before contacting them, items GetHuman-gylfibj may need:
Name on account, Billing address, Phone number, Email address, and Order number
The issue in GetHuman-gylfibj's own words
I ordered items on amazon.de*The following day got an email asking me to verify billing address and name via fax. I don't have fax and I can't contact amazon in any way because my account is suspended until I verify.**Also, who the **** (pardon my french) has recorded messages for customers to hear only in the native language? how the **** am I supposed to know which number to press to get an english version, german numbers don't sound in any way at all similar to any other language.
GetHuman-gylfibj did not yet indicate what Amazon.com (Germany) should do to make this right.
I have an issue with Amazon.com (Germany) too
How GetHuman-gylfibj fixed the problem
We are waiting for GetHuman-gylfibj to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Amazon.com (Germany)'s attention and get better help faster. Tap below to get started.
Having Amazon.com (Germany) issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-gylfibj fixes it.
This email address isn't valid

Amazon.com (Germany)

Customer service issue
Reported by GetHuman-gylfibj
Nov 27th, 2018 - 9 mons ago
I have an issue with Amazon.com (Germany) too
Not resolved
Seen by 2 customers so far
Similar issue to 794 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-gylfibj started working on this issue
Nov 27th, 2018 5:17pm