I ordered items on amazon.de*The following day got an email asking me to verify billing...
GetHuman-gylfibj's customer service issue with Amazon.com (Germany) from November 2018
Help with my Amazon.com (Germany) issue
First: share to improve GetHuman-gylfibj's odds
Strength in numbers! Companies respond better when others are watching.
Did we steer you to the right help?
Waiting to see if GetHuman-gylfibj got the right customer help using our suggestion.
Before contacting them, items GetHuman-gylfibj may need:
Name on account, Billing address, Phone number, Email address, and Order number
The issue in GetHuman-gylfibj's own words
I ordered items on amazon.de*The following day got an email asking me to verify billing address and name via fax. I don't have fax and I can't contact amazon in any way because my account is suspended until I verify.**Also, who the **** (pardon my french) has recorded messages for customers to hear only in the native language? how the **** am I supposed to know which number to press to get an english version, german numbers don't sound in any way at all similar to any other language.
GetHuman-gylfibj did not yet indicate what Amazon.com (Germany) should do to make this right.
I have an issue with Amazon.com (Germany) too
How GetHuman-gylfibj fixed the problem
We are waiting for GetHuman-gylfibj to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.