Before contacting them, items GetHuman1637929 may need:
Name on account, Billing address, Phone number, Email address, and Order number
The issue in GetHuman1637929's own words
Hi,*I return a product because it was not working, I do a process of change to receive an other one.*The charge price to send back was estimated by amazon at *.** euros but the real cost of sending back the product cost me **.** Euros.*I ask you to provide me an email where i can send you the prove of cost for the sending back and want you to confirm me that you will refund me of the total cost of transport. (**.** euros and not only *euros).*Thank you for your understanding.*Please not an email automatic with no answer possible I need to be able to respond back.
GetHuman1637929 did not yet indicate what Amazon.com (Germany) should do to make this right.
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