On october ** I ordered the book entitled "The road to unfreedom: Russia, Europe, Ameri...

GetHuman-jpmbeije's customer service issue with Amazon.com (Germany) from November 2018

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The issue in GetHuman-jpmbeije's own words
On october ** I ordered the book entitled "The road to unfreedom: Russia, Europe, America" at Amazon.de and paid the price of EUR **.** via Ideal with IBAN nr. DE********************. The price was indeed taken out of my bankaccount. Unfortunately, I received emails from you about an authorization problem, and also via telephone *** ********* I heared you never got this amount, but it is taken out of my bank account. Therefore I would like to request you to give me back the amount of EUR **.**. Thank you very much for your help.*Sincerely yours*Hans Beijers
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Amazon.com (Germany)

Customer service issue
Reported by GetHuman-jpmbeije
Nov 1st, 2018 - 2 mons ago
I have an issue with Amazon.com (Germany) too
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Seen by 3 customers so far
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Timeline
GetHuman-jpmbeije started working on this issue
Nov 1st 10:11am
GetHuman-jpmbeije indicated the issue is not fixed yet.
Nov 1st 10:12am
GetHuman-jpmbeije confirmed the issue is fixed. Hooray!
Nov 2nd 12:14pm