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Name on account, Billing address, Phone number, Email address, and Order number
The issue in GetHuman1388832's own words
Dear Amazon,**I received products (Huntvp Fahrradtasche ********L Wasserdicht Gep*cktr*gertasche Fahrrad Hintsitz Trunkbag Satteltasche Hochwertig Reparaturset mit Schultergurt und Reflektierendes Schild) as a gift for my last birthday. However, this product was faulty and broke after just a few months of use. I have recently contacted the seller and after apologising they have offered to replace this item. However, they have informed me that Amazon will deal with this replacement directly. Can you please advise me of the procedure.**Kind regards,*Sandra Downes**Order Number: Order * ***-*******-*******
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