I have changed my payment card to prepaid Revolut master card which is registered in En...

GetHuman-rkomuda's customer service issue with Amazon.com (Germany) from October 2018

Help with my Amazon.com (Germany) issue
The issue in GetHuman-rkomuda's own words
I have changed my payment card to prepaid Revolut master card which is registered in England. My home address is in Poland. I have signed up to Amazon Prime and payed using Revolut card. Next I have placed an order and payed *** EUR. After a few minutes my Amazon account was blocked and i got an email from Amazon stating that they need my card statment in order to confirm my address. I was suppose to send them the statment but they never send me any contact details so I can not contact them.
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Amazon.com (Germany)

Customer service issue
Reported by GetHuman-rkomuda
Oct 19th, 2018 - a mon ago
I have an issue with Amazon.com (Germany) too
Fixed
Seen by 3 customers so far
Similar issue to 646 others
0 customers following this
Items needed
Name on account
Billing address
Phone number
Email address
Order number
Timeline
GetHuman-rkomuda started working on this issue
Oct 19th 9:21am
GetHuman-rkomuda indicated the issue is not fixed yet.
Oct 20th 9:41am