My account was suspended because I attempted an order on my US credit card (as my paych...

GetHuman-aqfox's customer service issue with (Germany) from October 2018

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The issue in GetHuman-aqfox's own words
My account was suspended because I attempted an order on my US credit card (as my paycheck for Austria has not yet came in yet). It wants me to verify my US card by sending a fax detailing my name*address*card number, but my credit card company (Capital One) cannot*will not send this fax to a foreign number. **How can I verify this card is mine and unlock my account*receive my order without faxing?
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Customer service issue
Reported by GetHuman-aqfox
Oct 19th, 2018 - 3 mons ago
I have an issue with (Germany) too
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Seen by 1 customer so far
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GetHuman-aqfox started working on this issue
Oct 19th, 2018 3:21am