Hallo Sir*Madam***,** Euros have been on the **.*.** booked from my account and yet i h...

GetHuman-shiroann's customer service issue with Amazon.com (Germany) from July 2018

Help with my Amazon.com (Germany) issue
The issue in GetHuman-shiroann's own words
Hallo Sir*Madam***,** Euros have been on the **.*.** booked from my account and yet i have not ordered anything through Amazon. I have not been able to access to my account since last month. I was thinking of reopening another account with my details. How can i get my money back? i dont know how money can be booked without my concert, i need you help, please look into this matter.*With regards,*Shiroann**
GetHuman-shiroann did not yet indicate what Amazon.com (Germany) should do to make this right.
I have an issue with Amazon.com (Germany) too
How GetHuman-shiroann fixed the problem
My problem, has been fixed. I replied to your message earlier on. Amazon Team was very helpful , took her time to get it fixed. Thank you
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Amazon.com (Germany)

Customer service issue
Reported by GetHuman-shiroann
Jul 3rd, 2018 - a yr ago
I have an issue with Amazon.com (Germany) too
Fixed
GetHuman-shiroann shared how to fix
Seen by 7 customers so far
Similar issue to 225 others
0 customers following this
Items needed
Name on account
Billing address
Phone number
Email address
Order number
Timeline
GetHuman-shiroann started working on this issue
Jul 3rd, 2018 11:58pm
GetHuman-shiroann confirmed the issue is fixed. Hooray!
Jul 7th, 2018 4:34am
GetHuman-shiroann confirmed the issue is fixed. Hooray!
Jul 9th, 2018 10:10am
GetHuman-shiroann confirmed the issue is fixed. Hooray!
Jul 12th, 2018 8:42am