Hello, i tried to buy this item: Order i.d ***-*******-******* or this...

GetHuman-aannan's customer service issue with Amazon.com (Germany) from June 2018

Help with my Amazon.com (Germany) issue
The issue in GetHuman-aannan's own words
Hello, i tried to buy this item: Order i.d ***-*******-******* or this ***-*******-******* ( it was canceled twice i don't know which one they debited)*the Amount as been debited on my card but order was saying i should change payment method... so i canceled it...*I need the money back on my credit card... *Can you provide me with a settlement verification code so i can manually bring back the money on my card with my local bank.*Thanks
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Amazon.com (Germany)

Customer service issue
Reported by GetHuman-aannan
Jun 14th, 2018 - 9 mons ago
I have an issue with Amazon.com (Germany) too
Fixed
Seen by 4 customers so far
Similar issue to 165 others
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Items needed
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Timeline
GetHuman-aannan started working on this issue
Jun 14th, 2018 9:32am
GetHuman-aannan indicated the issue is not fixed yet.
Jun 14th, 2018 10:33am