issues with prime video.*I live in the States part of the year and the other part in Ge...

GetHuman-lilolau's customer service issue with Amazon.com (Germany) from June 2018

Help with my Amazon.com (Germany) issue
The issue in GetHuman-lilolau's own words
issues with prime video.*I live in the States part of the year and the other part in Germany where I am right now for the next * month.*I just renewed my amazon.de prime, but I cannot watch any prime videos*movies. *I get * different responses why I cannot watch. *The first response says:*cannot watch because regions restrictions.*The second one it seems that my American address is in your system.*Please tell what I need to do to change my my American address to my German address.*Thank you
GetHuman-lilolau did not yet indicate what Amazon.com (Germany) should do to make this right.
I have an issue with Amazon.com (Germany) too
How GetHuman-lilolau fixed the problem
I called amazon.co. Talked to an employee in South Africa. He changed my American address to my German one, and voil* the problem was solved. Besides all the digital help I prefer a human being to deal with.
Please help with my Amazon.com (Germany) issue
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Amazon.com (Germany)

Customer service issue
Reported by GetHuman-lilolau
Jun 10th, 2018 - a yr ago
I have an issue with Amazon.com (Germany) too
Fixed
GetHuman-lilolau shared how to fix
Seen by 9 customers so far
Similar issue to 549 others
0 customers following this
Items needed
Name on account
Billing address
Phone number
Email address
Order number
Timeline
GetHuman-lilolau started working on this issue
Jun 10th, 2018 6:40am
GetHuman-lilolau shared this issue with others over email
Jun 10th, 2018 6:42am
GetHuman-lilolau indicated the issue is not fixed yet.
Jun 10th, 2018 2:57pm
GetHuman-lilolau confirmed the issue is fixed. Hooray!
Jun 11th, 2018 11:10am
GetHuman-lilolau confirmed the issue is fixed. Hooray!
Jun 13th, 2018 11:24am