Dear,**I havent received the order and havent received the refund either. can you please help

GetHuman-kousalya's customer service issue with Amazon.com (Germany) from June 2018

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The issue and preferred resolution, in GetHuman-kousalya's own words:
The problem I ran into: Dear,**I havent received the order and havent received the refund either. can you please help
I trust that Amazon.com (Germany) will make this right and come up with a resolution that is fair.
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Amazon.com (Germany)

Customer service issue
Reported by GetHuman-kousalya
Jun 6th, 2018 - 15d ago
I have an issue with Amazon.com (Germany) too
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Name on account
Billing address
Phone number
Email address
Order number
Timeline
GetHuman-kousalya started working on this issue
Jun 6th 3:54pm