I have been home all day waiting for a delivery of a TV order from Amazon.de. I logged...
GetHuman-tradwan's customer service issue with Amazon.com (Germany) from June 2018
Help with my Amazon.com (Germany) issue
The issue in GetHuman-tradwan's own words
I have been home all day waiting for a delivery of a TV order from Amazon.de. I logged on to check the status and was surprised to find that someone claims there was a delivery attempt but no sticker on the door to indicate the attempt. The pickup location is inaccessible for me and unreasonable to expect that I would travel an excessive distance for an item this large. I expect either a delivery attempt at my door (as this is what I paid for) or a full refund.
GetHuman-tradwan did not yet indicate what Amazon.com (Germany) should do to make this right.
I have an issue with Amazon.com (Germany) too
How GetHuman-tradwan fixed the problem
If you live in the Neuk ln or Kreuzberg area, I recommend avoiding DHL as a delivery service. They are lazy and do not deliver to your home. I had to get my package from a packet store * Ubahn stops away. So far the most reliable is Amazon Logistics. I don't know about other delivery services yet.
Please help with my Amazon.com (Germany) issue
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