Before contacting them, items GetHuman682231 may need:
Name on account, Billing address, Phone number, Email address, and Order number
The issue in GetHuman682231's own words
Hello,**On **.*.**** I accidentally ordered two identical items - see order * ***-*******-*******. The one item was sent back by DHL over two weeks ago. But I have not received a refund for that item.**I think the problem is maybe, that I selected the wrong reason for returning. This is the mail I got from Amazon on **.*.****:**"Hello, *Thanks for using our Online Return Centre. As the item was sent to you in addition to the original order by mistake, we won't issue a refund for this return. Thank you for returning the item.*"**Please contact me urgently to resolve this matter. Thank you.**Kind regards,*Simon Bowen
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