Dear Amazon,*I had ordered one " Damen Uhren, Damen Armbanduhren KUXIEN Ultra D*nne Uni...
GetHuman-samaneh's refund request issue with Amazon.com (Germany) from May 2018
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Dear Amazon,*I had ordered one " Damen Uhren, Damen Armbanduhren KUXIEN Ultra D*nne Unisex Analoge Quarz Armbanduhr,Edelstahl Kleid Quarzuhr,Einfache Casual Armbanduhr f*r Frauen M" Sold by: KUXIEN- Store* and I received two. I sent the additional one back and I received the return confirmation email: Hello,*Thank you for returning the item you received in addition to your order ***-*******-*******. As this item was sent to you in addition to original order by mistake, we'll not issue a refund. We've received the item and your return is now complete.*I checked my bank account today and I noticed that I have paid for both of them and no refund yet!*Would you please consider my case and help me to receive **,** euro for the second watch back?*Best regards,*Samaneh Behjati
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