Today approx *.**pm Hermese delivered my order of a Noxton gas hob. *Order Number...

GetHuman-geoffel's Return an Order issue with Amazon UK from March 2021

Help with my Amazon UK issue
First: share to improve GetHuman-geoffel's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-geoffel may need:
Order number, Billing address, Email address on the account (if applicable), and Name on account
The issue in GetHuman-geoffel's own words
Today approx *.**pm Hermese delivered my order of a Noxton gas hob. *Order Number ***-*******-*******. Delivery very good and outer box undamaged. On carefully opening as item is stainless steel and heavy, I found the inner packaging very poor . The * gas burner units had just been stuck with tape to the top off the base unit and had shifted about damaging a igniter on the largest burner unit and this is the reason for return of above order. I would re-order same item if I could trust the packaging department, which is a pity as both my wife and I did like the hob unit.

GetHuman-geoffel did not yet indicate what Amazon UK should do to make this right.

How GetHuman-geoffel fixed the problem

We are waiting for GetHuman-geoffel to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Amazon UK's attention and get better help faster. Tap below to get started.
Having Amazon UK issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Amazon UK

Return an Order issue
Reported by GetHuman-geoffel
Mar 24th, 2021 - 2 months ago
Not resolved
Seen by 9 customers so far
Similar issue to 7005 others
0 customers following this

Timeline

GetHuman-geoffel started working on this issue
Mar 24th 11:51pm

Moving? Compare and Schedule Free.

Our free concierge service can find the best deals across telecom providers in your new zip code and making sure your services arrive on the same day. Talk to a live person seconds from now who can do price comparisons for you and get a date that works for you!

Call anytime: 888-959-6783Our concierge is unaffiliated and therefore able to compare deals (and schedule) across many companies