I placed an order on the **th of September, Order no ***-*******-******* for dog food...

GetHuman5325863's customer service issue with Amazon UK from October 2020

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The issue in GetHuman5325863's own words
I placed an order on the **th of September, Order no ***-*******-******* for dog food, the total price £**.**. This is a repeat order from one ordered on the *th of September ****.*I made a complaint yesterday via your chat line and I thought the matter had been resolved as I had received one pack and one was in transit for delivery yesterday and my complaint about the third package had been resolved and I would have it delivered on Saturday the *rd of October. Sadly the second pack did not arrive yesterday as promised and it appears that we are back to the situation whereby I will only get two packs instead of the three ordered and that which I have paid for.*Would you please remedy this and also tell me why I am barred from telephone support as I am not aware that I have any reason to be treated in this way?

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Amazon UK

Customer service issue
Reported by GetHuman5325863
Oct 2nd, 2020 - 2 years ago
Not resolved
Seen by 1 customer so far
Similar issue to 7211 others
0 customers following this

Timeline

GetHuman5325863 started working on this issue
Oct 2nd, 2020 5:06pm

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