I have been trying to log in to my account but on putting in my password I have been se...

GetHuman5308437's customer service issue with Amazon UK from September 2020

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The issue in GetHuman5308437's own words
I have been trying to log in to my account but on putting in my password I have been sent a 'security alert' text message to my mobile phone with a link and asked to tap the link to respond. My mobile phone is NOT a smartphone and tapping the link has no effect. I need a way to log in to my account without using this method.*Thank you

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Amazon UK

Customer service issue
Reported by GetHuman5308437
Sep 28th, 2020 - a month ago
Not resolved
Seen by 2 customers so far
Similar issue to 7250 others
0 customers following this

Timeline

GetHuman5308437 started working on this issue
Sep 28th 3:41pm