I have placed orders before and never had this problem, i am now being asked for * step...

GetHuman5226696's customer service issue with Amazon UK from September 2020

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The issue in GetHuman5226696's own words
I have placed orders before and never had this problem, i am now being asked for * step verification and they send a link to my phone which i am meant to Tap, but my phone does not have that feature, i have tried it in various ways ** times no help, whoever i want to contact i get the same information to sign in and then get this message sent to my phone, how do i just get a text to reply to Thanks

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Amazon UK

Customer service issue
Reported by GetHuman5226696
Sep 3rd, 2020 - 6 months ago
Not resolved
Seen by 4 customers so far
Similar issue to 7197 others
0 customers following this

Timeline

GetHuman5226696 started working on this issue
Sep 3rd, 2020 8:09am
GetHuman5226696 indicated the issue is not fixed yet.
Sep 6th, 2020 9:03am