hi,*i have been charged *.** from my account , for using prime video but i havent...

GetHuman5059082's customer service issue with Amazon UK from July 2020

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The issue in GetHuman5059082's own words
hi,*i have been charged *.** from my account , for using prime video but i havent watched anything , plus i iam paying *.** for monthly for amazon prime, but i cant log in amazon as none of my email been recognised in the system *really need to speak with accounts to sort it out as i am not using and never used Prime ,and i want to get full refund , i can provide only my bank details to help to find me in system **thanks

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Amazon UK

Customer service issue
Reported by GetHuman5059082
Jul 13th, 2020 - 2 months ago
Not resolved
Seen by 5 customers so far
Similar issue to 7387 others
0 customers following this

Timeline

GetHuman5059082 started working on this issue
Jul 13th 12:30pm
GetHuman5059082 indicated the issue is not fixed yet.
Jul 19th 9:14pm

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